Couple demand Ryanair apology after being 'flown to wrong country.
- Top Media
- Feb 13, 2022
- 2 min read
A couple are demanding a Ryanair apology - after claiming they were flown to the wrong country 750 miles away.

Simon Forster and Emma Schofield say they were due to fly to Copenhagen - but instead landed in Paris. The couple were met with 'horrendous' queues at Manchester Airport which caused many to miss flights, reports The MEN.
After getting past the 'shampoo police' they sprinted to their departure gate where they say Ryanair staff checked their passports and boarding passes.
Ushered down some stairs, they made their way to the only waiting plane on the runway and boarded.
Simon claims they tried to show their boarding passes to a member of the cabin crew who he claims said 'oh don’t worry about it' and asked them to take their seats.The shock of landing somewhere near Paris when you’re supposed to be going to Copenhagen was ridiculous," he says.
"I would like to understand how on earth this happened."
Simon is seeking an apology from Ryanair and has asked the company to reimburse his flights, hotels and taxis after being forced to fork out more than £930 during his time in Paris.
The couple’s pre-Christmas adventure started on December 17, last year, when they arrived at Manchester Airport for an evening flight to Copenhagen.
At the time, the Manchester Evening News spoke to passengers who were left in tears after missing flights due to hours-long queues through security checkpoints.
Some were seen fainting, one customer witnessed 'mini stampedes' and tearful travellers were left 'stranded' when flights took off without them.
Airport bosses apologised and said security queues had been 'longer than we would have hoped' as a 'significant increase' in passenger volumes put the operation under 'severe pressure'.
Simon, who runs Leeds-based Robot Food, says he waited for more than two hours to pass through security.
"The queue for security was absolutely enormous and we were all crammed in like cattle.
"It seemed as though we were going to miss our flight.
As soon as we got there I said 'we should have just got a train up to Edinburgh instead'.
"When we got past the shampoo police we got out into the airport and there was a last call for Copenhagen.
"It was already past the departure time so we just legged it to the gate.
"We got there and three Ryanair staff asked if we were there for Copenhagen."
Emma and Simon showed staff their passports and boarding passes and were ushered down some stairs.
"There was a red plastic link chain directly ahead and to the right, so we turned to the left and to the plane that was there.
"We got on and there were only about six other passengers, which was not surprising because so many people were missing flights," Simon says.




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